Privacy Policy

Last Updated: 22-Dec-2025

1. Introduction: At Luminate Solutions ("Luminate," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (LuminateSolutions.net), engage with our training programs, or download our resources.

2. Information We Collect: We collect information to provide better training experiences and to communicate with you effectively.

  • Information You Provide to Us:
    • Contact Information: Name, email address, job title, and company name when you request our "Preview Kit," syllabus, or book a consultation.
    • Communications: Information shared during correspondence with us via email (info@luminatesolutions.net.
    • Payment Information: If you purchase a specific team package directly, payment details are processed securely by our third-party payment processors. We do not store your credit card information on our servers.
  • Information We Collect Automatically:
    • Usage Data: Like many websites, we may collect non-personal data about how you interact with our site (e.g., pages visited, time spent) to help us improve our content and user experience.

3. How We Use Your Information: We use your data for legitimate business purposes, including:

  • Delivering Services: To provide the training, coaching, and educational materials you have requested.
  • Communication: To send you the resources you requested, schedule strategy calls, and provide updates on our services.
  • Improvement: To analyze trends and improve the effectiveness of our training curriculum and website functionality.

4. Sharing Your Information: We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or serving our clients (e.g., email marketing platforms, scheduling tools), so long as those parties agree to keep this information confidential.
  • Legal Compliance: If required by law or to protect our rights and safety.

5. AI and Client Data: As an AI training consultancy, we understand the importance of data security.

  • Training Content: We do not use your proprietary business data or confidential discussions from training sessions to train public AI models.
  • Confidentiality: Specific business challenges discussed during coaching or private team training are treated as confidential.

6. Your Rights and Choices: You have control over your information:

  • Opt-Out: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
  • Access and Deletion: You may request access to, correction of, or deletion of your personal data by contacting us directly.

7. Third-Party Links: Our website or training materials may contain links to third-party AI tools (e.g., Claude, Gemini, ChatGPT). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.

8. Contact Us: If you have any questions about this Privacy Policy, please contact us at info@luminatesolutions.net.